00 - Default - TDK5075 - Young People Treppenhaus

As the UX Researcher-Customery Discovery, you will focus on customer discovery and act as the voice of the customer across our internal startup incubation program. Your core mission is to ensure that every venture we build is grounded in real customer needs, motivations, and pain points. Partnering closely with founder teams, UX Designers, and product leads, you will define, test, and optimize customer journeys from early discovery through problem-solution fit. You will embed a strong customer-centric mindset into early stages of venture creation, translating insights into clear guidance that shapes product strategy, experience design, and business decisions.

UX Researcher - Customer Discovery (m/f/d)

Your responsibilities

Plan and execute end-to-end customer research and testing strategies for early-stage ventures, including proper documentation and knowledge management
Design and run qualitative research (Interviews, usability testing, surveys, analytics, focus groups) to uncover customer needs, pain points, and expectations
Develop qualitative testing frameworks, test scripts, Jobs-to-be-done, personas and customer journeys
Synthesize research findings into actionable recommendations
Own and execute recruiting strategies to identify and engage suitable interview and testing participants
Support UX Designers on storyboards, early concepts, and rapid prototyping to validate business hypothesis
Advocate for design-thinking in user-centric approaches and ensure customer perspectives are consistently integrated into incubation workflows
Coach and support founder teams through workshops and hands-on sessions on customer discovery, market research, and customer empathy
Foster a culture of continuous learning, experimentation, and iteration driven by customer feedback

Your qualification

You have successfully completed a degree in Innovation, design and/or user experience, Business Administration or equivalent professional training. Master degree is a plus.
Strong proficiency in design thinking and agile frameworks
3+ years of professional experience in a similar position, ideally in startups, venture studios, incubators, or innovation teams
Deep knowledge of qualitative and mixed-method research (e.g., interviews, usability testing, surveys)
Comfortable supporting UX Designers in rapid prototyping with a deep working knowledge of prototyping and testing tools (e.g., Figma) as well as pitch deck design
Demonstrated experience facilitating workshops and sessions and coaching founder teams on customer-centric thinking
Flexibility, resilience, a positive mindset and a dynamic environment do not cause you any difficulties
Fluent in English. Japanese knowledge is a plus.

Who we are

TDK Corporation

TDK Corporation is a world leader in electronic solutions for the smart society based in Tokyo, Japan. Built on a foundation of material sciences mastery, TDK welcomes societal transformation by resolutely remaining at the forefront of technological evolution. It was established in 1935 to commercialize ferrite, a key material in electronic and magnetic products. TDK’s comprehensive, innovation-driven portfolio features passive components such as ceramic, aluminum electrolytic and film capacitors, as well as magnetics, high-frequency, and piezo and protection devices. The product spectrum also includes sensors and sensor systems such as temperature and pressure, magnetic, and MEMS sensors. In addition, TDK provides power supplies and energy devices, magnetic heads, software and more. These products are marketed under the product brands TDK, EPCOS, InvenSense, Micronas, Tronics, and TDK-Lambda.

TDK focuses on demanding markets in automotive, industrial and consumer electronics, and information and communication technology. The company has a network of design and manufacturing locations and sales offices in Asia, Europe, and in North and South America. In fiscal 2025, TDK posted total sales of USD 14.4 billion and employed about 105,000 people worldwide.

Our benefits in Munich

Flexible working hours

Covered by collective bargaining agreements

Childcare

Company doctor

Social counseling

Career development and continuing education

Company retirement benefits

Sports and healthcare offerings

Cafeteria

Bike leasing

Parking & public transportation

Performance-related pay

Your Job Application

Please send us your complete application documents.

We ask career starters and experienced professionals to state their earliest possible starting date and their salary expectations.

TDK attaches great importance to diversity. We look forward to receiving your application regardless of gender, nationality, ethnic origin or disability. Applicants (m/f/d) who would like the support of the local representative for the severely disabled are requested to indicate this in their application documents.

We look forward to meeting you.

Apply now